Refined Pilates LLC (“Refined Pilates,” “we,” “us,” or “our”) provides this Privacy Policy to explain how we collect, use, and share your Personal Information (as defined below) when you visit our website located at refinedpilates.com, our App, or use our services (collectively, the “Site” or “Sites”). This Privacy Policy also describes the choices you can make about our collection, use, and disclosure of your Personal Information. By using our Site, you agree to the terms of this Privacy Policy, which is incorporated into our Terms of Use.
Information We Collect
Personal Information “Personal Information” refers to information that personally identifies you, such as your name, address, telephone number, and email address. We collect Personal Information that you voluntarily provide to us, for example, when you complete online forms, register for an account, subscribe to our newsletter, or contact us.
Usage Data We automatically collect certain information about how you use our Site, including your IP address, browser type, referring website, pages visited, and the duration of your visit. This data helps us understand and improve your experience on our Site.
Cookies and Tracking Technologies We use cookies and similar technologies to collect information about your use of our Site. Cookies are small data files stored on your device that help us track your usage and preferences. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our Site.
How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Site and services
- Improve, personalize, and expand our Site and services
- Understand and analyze how you use our Site and services
- Process transactions and send you related information, including purchase confirmations and invoices
- Communicate with you, including sending you updates, promotional materials, and other information
- Manage your account and provide customer support
- Send you technical notices, updates, security alerts, and support and administrative messages
- Conduct research and analysis to improve our products and services
- Detect, prevent, and address technical issues
How We Share Your Information
- We may share your information in the following ways:
- With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
- With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- As Required by Law: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal obligations or to protect the rights, property, or safety of Refined Pilates, our users, or others.
Security of Your Information
We recognize the importance of information security, and we are constantly reviewing and enhancing our security procedures. The Site and our servers have reasonable physical, technical, and administrative security measures in place to help protect your Personal Information against loss, misuse, and alteration while under our control. However, you should be aware that no transmission of data over the Internet is guaranteed to be completely secure, and we cannot guarantee the security of any information you provide to us.
Your Choices
Account Information You may update, correct, or delete your account information at any time by logging into your account or contacting us directly. We will respond to your request as promptly as possible.
Cookies You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of our Site may not function properly.
Promotional Communications You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Third-Party Services
Our Site may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We are not responsible for the privacy practices or content of these third-party sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via email at: hello@refinedpilatesstudio.com